Falmouth Branch Post Office in 16 Lichfield Boulevard

Customer Reviews about Falmouth Branch Post Office:

• ★ ☆ ☆ ☆ ☆
  This post office is absolute garbage. They don't adhere to any of their own rules and allow different rules for different customers. They are terribly rude, lazy and unprofessional. The only employee at this branch that is respectful, courteous, professional and goes out of his way to help you is Brian. That's it. I spoke to some lazy ass unprofessional lady (Theresa) or something and she sounded like she was bored and didn't want to help in any way. Didn't answer any of my questions, didn't bother to help, just didn't care. Pure professionalism at it's best. NOT. The mail carriers are just as lazy. I don't get my mail or packages delivered on time. Sometimes hell they just skip a day. They make up their own rules and I had an IN REGULATION mailbox set up and they wouldn't deliver mail to it. I placed my mailbox there for the safety of the mail carrier because of the street that I live on and the terrain, but they wouldn't deliver it. So, since the mail carrier didn't care about their own safety, I made sure that I put my mailbox in the most inconvenient position while still being in regulation. But yet just down the street, another neighbor has their mailbox EXACTLY like I had mine the first time and they get mail delivered there. Again, worthless, unprofessional, lazy, don't follow their own rules. Everyone except Brian needs to be fired at this branch.
  By Enoch Yang, May 06, 2017
• ★ ☆ ☆ ☆ ☆
  I only gave it a "One Star" rating because they didn't have anything lower. I have been trying to contact this PO for two days, and just a few min ago the recording said there was a "42 Minute" expected wait. One of the worst PO I have ever had the misfortune to have to deal with. It's no wonder that the PO is always failing because the people do not care and there is nothing anyone can or will do about the horrendous lack of service.
  By Randy Kelly, April 11, 2017
• ★ ☆ ☆ ☆ ☆
  Rude staff. A neighbor destroyed our community mailboxes forcing everyone to pick up our mail at the post office. I work for a living and can only access the PO once a week on Saturday. I enquired if a PO box was available for a short term until ours were replaced (which originally was estimated to be 1-3 months) and was told no, they only offer 6 months rentals. I asked if there could be an exception and was told to be "thankful for what you got" and they "weren't obligated" to hold my mail for pick-up. They need to train their personnel for better customer service.
  By Carol Pesti, March 29, 2017
• ★ ★ ★ ★ ★
  Staff was friendly and helpful. Went in for an initial passport application, and the process was easy to schedule and finished in 20 minutes.
  By Kelly Barry, December 04, 2016

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About Falmouth Branch Post Office in Fredericksburg